Facilitation is a process by which a group of people are assisted to reach a common understanding on a particular issue or range of issues. An effective facilitator ensures that all voices in the group are genuinely listened to - which means creating a safe environment and paying attention to each individual in the room. The process is successful if it finishes with a synthesis that all can agree with, even if that synthesis identifies points of convergence and divergence among participants.
Scott has successfully conducted numerous facilitation exercises with a range of objectives in mind, including:
- Developing organisational or program strategic plans
- Agreeing research priorities
- Exploring concepts such as effective leadership.
Scott has also provided 'summing up' services for conferences or symposia, in which he distils, summarises and synthesises the messages of a series of speakers to conclude a session or day.